Shortcut Assistant - OpenAI Proxy (AI Analysis) outage – Incident details

All systems operational

OpenAI Proxy (AI Analysis) outage

Resolved
Operational
Started over 1 year agoLasted about 2 hours

Affected

Feature: AI Analysis

Operational from 6:20 PM to 6:20 PM, Major outage from 6:20 PM to 8:49 PM

OpenAI Proxy

Operational from 6:20 PM to 7:06 PM, Major outage from 7:06 PM to 8:49 PM

OpenAI Proxy (AI Analysis)

Operational from 6:20 PM to 6:20 PM, Major outage from 6:20 PM to 8:49 PM

AI Analysis

Operational from 6:20 PM to 7:06 PM, Major outage from 7:06 PM to 8:49 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    I’m aware of the issue but made the very poor decision of attempting this restructuring work hours before getting on a flight so a rollback at this point is out of the question. I aim to have functionality fully restored by the resumption of business hours Monday.

  • Investigating
    Investigating

    OpenAI Proxy (AI Analysis) cannot be accessed at the moment. This incident was created by an automated monitoring service.