Shortcut Assistant - Notice history

All systems operational

Feature: AI Analysis

Operational

OpenAI Proxy - Operational

100% - uptime
May 2024 · 100.0%Jun · 99.65%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

OpenAI Proxy (AI Analysis) - Operational

100% - uptime
May 2024 · 100.0%Jun · 99.65%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

AI Analysis - Operational

97% - uptime
May 2024 · 92.11%Jun · 99.76%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Feature: Development/Cycle Time - Operational

97% - uptime
May 2024 · 100.0%Jun · 90.41%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Feature: Todoist Integration - Operational

97% - uptime
May 2024 · 93.03%Jun · 96.87%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Feature: Keyboard Shortcuts - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Feature: Notes - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Third Party: OpenAI API - Operational

Third Party: DigitalOcean App Platform (New York) - Operational

Third Party: DigitalOcean Spaces (NYC3) - Operational

Third Party: DigitalOcean Managed Databases (NYC-1) - Operational

Third Party: Squarespace - Operational

Notice history

Jul 2024

No notices reported this month

Jun 2024

Cloudflare Incident
  • Resolved
    Resolved

    Cloudflare is reporting that they've implemented a fix

  • Monitoring
    Monitoring

    Cloudflare is currently experiencing an incident that results in intermittent issues for their customers. Shortcut Assistant isn't immediately impacted by this, however our AI features utilize OpenAI's API which is affected and seeing higher 5xx responses.

Proxy Upgrade
  • Completed
    June 17, 2024 at 11:58 PM
    Completed
    June 17, 2024 at 11:58 PM

    Upgrade is now complete with no effects on service

  • In progress
    June 17, 2024 at 11:00 PM
    In progress
    June 17, 2024 at 11:00 PM
    Maintenance is now in progress
  • Planned
    June 17, 2024 at 11:00 PM
    Planned
    June 17, 2024 at 11:00 PM

    Due to a refactoring/upgrade in the main proxy service there is the possibility of downtime during this window.

OpenAI Proxy
  • Resolved
    Resolved

    Shortcut Assistant - OpenAI Proxy is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    We are currently investigating an incident with our OpenAI Proxy.

    This incident was created by an automated alerting system.

OpenAI Proxy (AI Analysis) outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    I’m aware of the issue but made the very poor decision of attempting this restructuring work hours before getting on a flight so a rollback at this point is out of the question. I aim to have functionality fully restored by the resumption of business hours Monday.

  • Investigating
    Investigating

    OpenAI Proxy (AI Analysis) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Proxy Maintenance
  • Completed
    June 14, 2024 at 5:18 PM
    Completed
    June 14, 2024 at 5:18 PM

    Restructuring is now completed and all AI functionality should be restored.

  • Update
    June 14, 2024 at 3:50 PM
    In progress
    June 14, 2024 at 3:50 PM
    Maintenance is now in progress
  • In progress
    June 14, 2024 at 3:50 PM
    In progress
    June 14, 2024 at 3:50 PM
    Maintenance is now in progress
  • Planned
    June 14, 2024 at 3:50 PM
    Planned
    June 14, 2024 at 3:50 PM

    Due to a significant refactoring of our backend, we are anticipating downtime from 11:50pm through 3pm ET. We expect this process should take substantially less than that, but are blocking a large window to allow for unforeseen circumstances.

May 2024

Todoist Integration Broken
  • Resolved
    Resolved

    100% of active users today were on 3.4.0 which resolves this issue, any remaining users should have their browser auto-update shortly.

  • Monitoring
    Monitoring

    The update fixing this issue has been approved and is now published in the Chrome Web Store. Continuing to monitor as the new version rolls out.

  • Identified
    Identified

    An issue where only one Todoist button appears solely with the letter "e" has been identified as a regression in the latest release. A patch has been applied and is presently waiting for review on the Chrome Web Store.

    Note that this issue is applicable only to users who have the Todoist integration enabled, which is disabled by default.

AI Analysis Broken
  • Resolved
    Resolved

    v3.3.0 has been published by the Chrome Web Store which resolves the issue

  • Identified
    Identified

    Due to an update by Shortcut to the way comment functionality works, the ability to receive AI responses on a story is broken. An update to restore functionality has already been developed and is awaiting approval on the Chrome Store.

May 2024 to Jul 2024

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